Some Recent Administrivia

Today Im going to cover some recent issues that have been cropping up. Take a look and see if theres any topics that you may have been wondering about:

1. Tracking Numbers, Shipping Times etc

All "small" items i.e. books, dvds, super grippers etc are shipped directly from our offices.

We currently use the Endicia mailing system which automatically sends you an email with a tracking number as soon as your order is scanned at the post office.

This system is very dependable and reliable.

Please allow 48 hours from the time of order placement for the tracking number to be sent and make sure to check your inbox or other relevant folded in your email system.

Larger items, ie sand bags, climbing ropes, etc, are shipped directly from the manufacturer. We will be happy to provide a tracking number upon your request, but please respect all posted lead times for larger items.

2. Sandbag Ordering

As a side note, our sandbag manufacturer has recently informed us that their current turn around time has been increased to 4-6 weeks during the busy summer season.

We place all orders with our various manufacturers immediately upon receipt in an effort to expedite the process as much as possible.

If you need to order sandbags by a certain date, please place your order well in advance.


Vinyl 75 Pound Sandbag
3. Ivanko Super Grippers

Our office staff is working feverishly to keep up with the demand for Ivanko Super Grippers and the interest has been mounting as the price increase from $24.99 to $29.99 is looming upon us.

Dont worry, there is still time, but better to act quick to grab one:
Ivanko Super Gripper

And yes, for those of you who have asked, we do have extra springs available but it is highly unlikely that the current springs will ever wear out or break.

4. Chest Expander Complete Sets

If you have ordered a complete set of Chest Expanders , we are shipping the complimentary Bonomo Cable course from our office, and the cables will be shipped separately from Lifeline. Again, please allow 10-14 business days for the chest expanders to arrive.

5. Overseas Orders

If you are located overseas and would like to place an order please contact us ahead of time with the following information:

1. Name
2. Complete Shipping Address
3. Desired Items

We will then be in touch with more details on the ordering process.

6. Foreign Shipping Options

There have been some recent changes in overseas shipping services by the
United States Postal Service. We calculate shipping costs by order weight
and location although there is now a global flat rate option which cost $38
and means the cost will not change no matter how many items we include
in a flat rate box.

For example, we can fit up to 10 hand grippers, or half a dozen books &
dvds in a flat rate box for the same shipping price. This option is actually
very economical when you combine several different items at once.

7. Declined orders

If you place an order and find that our system has declined it, please contact us by phone or email and we will help rectify the problem immediately.

Whew – hopefully this information will make things much easier on all fronts. This June is turning into one of our biggest and busiest months ever – and were just getting warned up.

If you need anything else, please dont hesitate to contact us.

Train hard,
John Wood