The World's Best Hand & Grip Strength Training Instruction
CONTACT PAGE
At Functional Hand Strength, we pride ourselves on having the very best customer service in the
strength business. Please contact us any time you might have a question, comment or concern.
Our normal business hours are 9 am through 5 pm and we are in Ann Arbor, Michigan,
which is located in the eastern time zone.
Current Ann Arbor date and time is:
For your convenience, we have provided the following clock
which is always set to Ann Arbor time. If it reads between 9 am and 5 pm, someone will assuredly be in
the office to take your phone calls, accept faxes, answer questions or otherwise be available
to assist you in whatever you may need. This feature should be particularly helpful for international clients or
individuals located in other time zones.
Contact us by live chat:
Have questions or need assistance? -- Try our Live Support. --
One popular service that we offer is our Live Chat Support and you will find this icon located throughout our websites. If you
have a question or need anything, simply click on it and one of our service representatives will be available to
assist you during normal business hours.
If a representative is not available or otherwise, occupied, you
can still click the icon to leave us an email message.
Contact us by email:
Our email address is listed above, please feel
free to contact us any time if you have questions. You may send us an email directly by clicking on the
button to the right.
Customer service or product related emails are addressed at the
soonest possible opportunity, usually within a few minutes or by the next possible business day when
sent outside of normal business hours.
Click here to contact us by email
Contact us by phone:
1-800-978-0206
Phones will be answered live between 9 am and 5 pm during normal business hours Monday through Friday
(not including major holidays unless otherwise posted).
If you should happen to receive the voicemail during periods of
increased calling volume or call outside of normal business hours, please leave a message with your
name and contact information and one of our service representatives will call you back as quickly as possible.
You may certainly place an order with one of our representatives over the phone if you wish. We accept all major
credit cards.
Contact us by mail:
The practice of placing orders by mail is still alive and well. If you would like to do so, our mailing address is
as follows:
Functional Hand Strength
P.O. Box 4429
Ann Arbor, Michigan
48106
You can make your check or money order out to "John Wood" (and please remember
to sign them!) We strongly do not recommend sending cash - do so at your own risk.
Also, it would be a very good idea contact us prior to sending
payment to make sure you have the proper total (including shipping and any tax, if applicable)
Sales tax only need be included for Michigan orders.
We will not ship items until
full payment is received. Please allow 3-5 days of transit time for domestic orders,
depending on your shipping destination.
International clients MUST contact us
for a freight quote and total before placing an order.
If you are from a school or military institution and would like to obtain items via Purchase Order, please contact us
through one of the above methods and we can walk you through that process.
Mail-in order instructions:
When sending payment by mail, (Check, Money Order etc)
please include your:
1. ___ Name
2. ___ Mailing address
3. ___ Telephone number
4. ___ Email Address
5. ___ Complete list of items you would like to order
Providing this information assures that we can ship your
order quickly and efficiently in case we have questions.
