At Functional Hand Strength
, we pride ourselves on having the very best customer service in the strength business. Please contact us any time you might have any questions, comments or concerns. Our normal business hours are 9 am through 5 pm and we are in Ann Arbor, Michigan, which is located in the eastern time zone.Current Ann Arbor date and time is:
For your convenience, we have provided the following clock which is always set to Ann Arbor time. If it reads between 9am and 5pm, someone will assuredly be in the office to take your phone calls, accept faxes, answer questions or otherwise be available to assist you in whatever you may need. This feature should be particularly helpful for international clients or individuals located in other time zones.
Contact us by mail:
Mail-in order instructions:
when sending payment by mail, (Check, Money Order etc) please include a note with your:
1. ___ Name
2. ___ Mailing address
3. ___ Telephone number
4. ___ Email Address
5. ___ Complete list of items you would like to order
Providing this information assures that we can ship your
order quickly and efficiently in case we have questions.
“Mail order” is still very much alive and well. If you would like to send payment by mail, our mailing address is as follows:
Functional Hand Strength
P.O. Box 4429
Ann Arbor, Michigan
You can make your check or money order out to “John Wood” (and please remember to sign it!) We strongly do not recommend sending cash – do so at your own risk. Also, it would be a very good idea contact us prior to sending payment to make sure you have the proper total (including shipping and any tax, if applicable) Sales tax only need be included for Michigan orders. We will not ship items until full payment is received. Please allow 3-5 days of transit time for domestic orders, depending on your shipping destination.
International clients MUST contact us for a freight quote and total before placing an order. If you are from a school or military institution and would like to obtain items via Purchase Order, please contact us through one of the above methods and we can walk you through that process.