"Its always somthin" - that's what Roseanne Roseannadanna famously used to say on Saturday Night Live - and thats how it is when you run a successful business too..
"something" comes along almost every day that you never expected, that you have to take time to figure out, it aint the end of the world, but it does help quite a bit when everyone is on the same page, so heres a few things that you should be aware of:
Today's "something" is gift cards - evidently our shopping cart system doesnt particularly like them for whatever reason, so, if you get or give any gift card credit cards any time soon and would like to place an order with them, you will have to call it in: 1-800-978-0206 and things should work out fine.
On that note, if you place an order and it happens to be declined, please contact us immediately by phone or email, do not try to re-submit the order online. We can solve this problem quickly and easily once you contact us.
Also, another quick reminder in case you were wondering, we ship everything out of our office via United States Priority Mail which means whenever you place an order, it will arrive promptly in 2-3 days.
Larger items are shipped from the manufacturers by either Fedex or Ups, whichever has the most economical rates, and we can provide a tracking number once they are ready to ship.
As long as we are on shipping matters, if you happen to live in an apartment building where the mailbox may not be big enough to accept packages, please alert your postal carrier or the "front desk" or whomever else should be notified to be on the lookout for your package and to make sure it is delivered to you.
We have had a few situations where a package ordered to an apartment that was left outside of a mailbox "walked away" because it was not secure.
Otherwise, it's all systems go around here... As always, if you need anything
else, you know where to call.
Train hard,
John Wood
Labels: Ordering Procedure
