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Question: Which methods of payment do you accept?

Answer:

We accept the following credit cards:

  • Visa

  • Mastercard

  • Discover Card

  • American Express


  • You can order through our website using our secure server or give us a call 1-800-978-0206 (Toll Free) where one of our operators will be happy to take your order over the phone.

    We accept Visa, Mastercard, Discover, and AmEx
    We may also accept Western Union in some cases. Via snail mail, you may also send payment check, money order or cash (at your own risk.)

    Please send payment to the following address along with your name, contact phone number, email address, shipping address and a complete list of items you are interested in ordering. You can make checks or money orders out to "Functional Hand Strength." Please give us a call before you send your payment to request a correct total.

    Functional Hand Strength
    P.O. Box 4429
    Ann Arbor, MIchigan
    48106


    <<< Back to FHS Product Q & A

    VIII. Ordering, Method of Payment, Privacy & Shipping Q & A

    1. Can I order by telephone or fax?

    2. How do I contact someone at FHS?

    3. How do I place an order via snail mail?

    4. Which methods of payment do you accept?

    5. I am currently located outside the US, how can I place an order?

    6. My credit card was declined when I tried to order, what should I do?

    7. Which credit cards do you accept?

    8. What service do you use to ship your products?

    9. How can I verify that my online order went through?

    10. Does FHS have a privacy policy?

    11. How do I unsubscribe from your email list?

    12. Do you take purchase orders?

    13. Do you ship to APO Addresses?

    14. Do you ship to P.O. Boxes?

    15. I have emailed you several times requesting information and have not received a reply, what should I do?

    16. What is a "business day"?

    17. I called at 5:00 pm Central Time. You weren't there!

    18. I called on Friday afternoon, or Saturday or Sunday and I haven't heard anything back, what should I do?

    19. I don't want the product I ordered anymore. How can I return it?

    20. Where is my product? It has been XYZ days.

    21. I received an e-mail indicating that my shipment was being shipped, and I received part of my order, but my (rope, sandbag, Bulgarian Bag, log bar, jump rope, chest expander,) was not included. Where is it?

    22. When I received my order, it contained the wrong products, what should I do?

    23. How long should I expect to wait for my XYZ?


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