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The World's Best Hand & Grip Strength Training Instruction
Question:
I don't want the product I ordered anymore. How can I return it?
Answer:
Please note our return policy as indicated on the website;
other than in the case of malfunction, we offer no refunds or
exchanges on any equipment for any reason. Returned items will be
charged a 35% restocking fee. Shipping & Handling charges are non-refundable.
<<< Back to FHS Product Q & A
VIII. Ordering, Method of Payment, Privacy & Shipping Q & A
1. Can I order by telephone or fax?
2. How do I contact someone at FHS?
3. How do I place an order via snail mail?
4. Which methods of payment do you accept?
5. I am currently located outside the US, how can I place an order?
6. My credit card was declined when I tried to order, what should I do?
7. Which credit cards do you accept?
8. What service do you use to ship your products?
9. How can I verify that my online order went through?
10. Does FHS have a privacy policy?
11. How do I unsubscribe from your email list?
12. Do you take purchase orders?
13. Do you ship to APO Addresses?
14. Do you ship to P.O. Boxes?
15. I have emailed you several times requesting information and have not received a reply, what should I do?
16. What is a "business day"?
17. I called at 5:00 pm Central Time. You weren't there!
18. I called on Friday afternoon, or Saturday or Sunday and I haven't heard anything back, what should I do?
19. I don't want the product I ordered anymore. How can I return it?
20. Where is my product? It has been XYZ days.
21. I received an e-mail indicating that my shipment was being shipped, and I received part of my order, but my (rope, sandbag, Bulgarian Bag, log bar, jump rope, chest expander,) was not included. Where is it?
22. When I received my order, it contained the wrong products, what should I do?
23. How long should I expect to wait for my XYZ?
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