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Question: I called at 5:00pm Central Time. You weren't there!


We are in the office from 9:00 am-5:00 pm Eastern Standard Time. Calls will be answered live before 2:00 pm each business day, however, the period between 2 and 5 p.m. is reserved for the filling and processing of recent orders. Be assured that we will return your call as soon as we receive the message. If you called on a Friday afternoon (or Saturday, or Sunday), please recognize that we will not return your call until Monday.

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