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Question: How do I contact someone at FHS?


By Phone:

To contact us by phone, please dial: 1-800-978-0206 (Toll Free) Our normal business hours are 9:00 am to 5:00 pm EST, Monday through Friday. If you call and reach our voicemail, please leave a message and a member of our staff will get back to you as soon as possible.

By E-mail:

To contact us by email, please use the following address: Our email hours are the same as our phone hours and we try to provide a response as quickly as possible to all customer service related questions. If you have a specific training question, please Ask it Here.

Physical Mailing Address:

Please send all mail correspondence to the following adress:

Functional Hand Strength
P.O. Box 4429
Ann Arbor, Michigan

Please be sure that your shipping address is correct; if the shipment comes back to us because you provided an incorrect address, we will charge you to re-ship the product. In addition, if you provide an address that does not get verified with our postage software, we will not ship out your order, and will contact you BEFORE we ship your items out. We will then wait to receive a verifiable address and then we will send your order. Checking and re-checking your address will help to prevent your order from taking longer than it needs to get to you.

If you are calling in an order, and do not provide a way to contact you, we will not be able to accept your order. We do not use your phone number or e-mail address for anything other than contacting you or putting you on our e-mail list. Please see our privacy information if you are interested in FHS’s policies.

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