Question: I received an e-mail indicating that my shipment was being shipped, and I received part of my order, but my (rope, sandbag, Bulgarian Bag, log bar, jump rope, chest expander,) was not included. Where is it?

Answer:

VIII. Ordering, Method of Payment, Privacy & Shipping Q & A

1. Can I order by telephone or fax? 2. How do I contact someone at FHS? 3. How do I place an order via snail mail? 4. Which methods of payment do you accept? 5. I am currently located outside the US, how can I place an order? 6. My credit card was declined when I tried to order, what should I do? 7. Which credit cards do you accept? 8. What service do you use to ship your products? 9. How can I verify that my online order went through? 10. Does FHS have a privacy policy? 11. How do I unsubscribe from your email list? 12. Do you take purchase orders? 13. Do you ship to APO Addresses? 14. Do you ship to P.O. Boxes? 15. I have emailed you several times requesting information and have not received a reply, what should I do? 16. What is a "business day"? 17. I called at 5:00 pm Central Time. You weren't there! 18. I called on Friday afternoon, or Saturday or Sunday and I haven't heard anything back, what should I do? 19. I don't want the product I ordered anymore. How can I return it? 20. Where is my product? It has been XYZ days. 21. I received an e-mail indicating that my shipment was being shipped, and I received part of my order, but my (rope, sandbag, Bulgarian Bag, log bar, jump rope, chest expander,) was not included. Where is it? 22. When I received my order, it contained the wrong products, what should I do? 23. How long should I expect to wait for my XYZ?

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